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YOUR PRINTER CARE

Providing customer service and technical support for your printer

WHY SHOULD I INVEST IN A YPS WARRANTY PACKAGE?

A YPS warranty package can offer peace of mind and continued support after the manufacturers guarantee has expired. Keeping your Mimaki hardware supported with a warranty ensures that should something go wrong, YPS are on hand to get your machine back up and running.

We have 2 warranty packages available offering varying levels of support and services. If you would like to discuss these further, please call our Service team on 0191 256 6889 and they will be happy to answer any questions you may have. 

YourPrintCare Complete2B

This is a one year agreement

All (unlimited) parts included - Mimaki original parts

All labour included

All travel time included

Next day call out guaranteed

Unlimited telephone support.

Unlimited support via email/website

Free software and firmware upgrades

For JFX – an additional annual preventative maintenance package is available

YourPrintCare Complete1B

This is a one year agreement

Mimaki components and parts list less 20%

All labour included

All travel time included

2 day call out

Unlimited telephone support.

Unlimited support via email/website

Free software and firmware upgrades

For JFX – an additional annual preventative maintenance package is available

WARRANTY PACKAGES 

Are provided on a fixed 12 month term. This can be paid in full at the start of the contract or can be paid in 12 monthly instalments. Should you decide to invest in one of our Advanced or Complete warranty packages, a site visit (£99+vat) will be required to allow our engineers to assess the condition of the hardware. If parts are found which may be defective at this time, then there may be a cost incurred to return the machine to a suitable condition before the warranty can commence.

Please note we only support machines that run with OEM inks, any 3rd party inks will invalidate your service plan.

LONG TERM WARRANTY AGREEMENTS

Based on a 3 year term, this is a unique and proactive approach to service and support for your machines. Call the Service team on 0191 256 6889 for more information about this opportunity.

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YOUR PRINT SPECIALISTS
Locomotion Way
Camperdown Industrial Estate
Killingworth
Tyne and Wear
NE12 5US

Tel: 0191 256 6889
info@yourprintspecialists.co.uk

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